Refund policy
Return & Refund Policy
At Abaya Fusion, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return:
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the item must be unused, unworn, and in its original condition
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tags and original packaging must be included
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proof of purchase or receipt is required
To start a return, please contact us at:
Returns must be approved before being sent back.
Return address:
162 Brinkman Ave
Buffalo, NY 14211
United States
Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
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sale items
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gift cards
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personalized or custom products
Exchanges
The fastest way to exchange an item is to return the original item once approved and place a new order for the desired item.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved:
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refunds will be issued to your original payment method
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processing may take 5–10 business days
Please note that banks and payment providers may require additional processing time.
If more than 15 business days have passed since your refund was approved, please contact us at: